Why Shop with Zerlo?

🚚 Free Worldwide Shipping
🔧 Curated Smart Products
🛡️ 100% Secure Checkout
💬 24/7 Customer Support
🔁 Easy Returns

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FAQ'S

What is Tech Zerlo?

Tech Zerlo is a dropshipping store powered by Shopify, offering curated tech gadgets, accessories, and trending gear. We partner with reliable suppliers to ship directly to you—no inventory held on-site.

How long does it take to process an order?

Most orders are processed within 1–2 business days after payment is confirmed.

When will my order ship & arrive?

Estimated shipping: 5–10 business days (varies by product and supplier).


Tracking info is emailed when your order is shipped.

Can I track my order?

Yes! We send real-time tracking updates so you can monitor delivery.

Do you ship internationally?

Yes—we ship worldwide. Shipping costs and delivery times depend on your country.

What is your return policy?

We accept returns within 30 days of delivery, if items are unused and in original packaging.
Note: Some products may be non-returnable due to supplier conditions.

How do I start a return?

Email support@techzerlo.com with your order number and reason. Our team will guide you through the return steps.

When will I get my refund?

Once we receive and inspect your item, refunds are issued within 7 business days. Refunds go back to your original payment method.

What payment methods do you accept?

We accept all major credit/debit cards, as well as stripe for secure and easy checkout.

Is shopping on Tech Zero secure?

Absolutely. All transactions are encrypted and processed via Shopify—one of the e-commerce industry's most trusted platforms Synder.

Why are some products temporarily unavailable?

As we don’t stock items, availability depends on our suppliers. If an item is out-of-stock, we’ll notify you and offer alternatives or issue a refund.

How can I contact support?

Email us at support@techzerlo.com. We’re available Monday–Friday, 9 AM–6 PM (IST) and aim to respond within 24 hours.

I haven't received my order—what should I do?

First, check your email for tracking updates. If there's no movement after 10 business days, contact us with your order number and we'll investigate.